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Terms & Conditions

Terms & Conditions

Terms & Conditions

Registration & Payment

  • Registration is only confirmed upon receipt of full payment.
  • Prices are accurate as of February 14, 2025, but may be subject to change. Delegates will be notified in advance of any adjustments.
  • No-shows will not be refunded.
  • All payments must be made directly to AESATA via the provided bank details or payment link.
  • Delegate substitutions are allowed at no cost until August 15, 2025. After this date, a USD 50 administrative fee will apply.
  • Refunds, where applicable, will be processed after the conference and may be subject to administrative or cancellation fees based on timing and reason.
  • Registration closes on August 31, 2025. Late registrations will be accepted only if space allows, and may incur a USD 50 late fee.
  • No partial credit or refund will be issued for unused services.
  • AESATA reserves the right to decline any registration if necessary.

Access & Participation

  • Only fully registered and paid delegates will have access to the conference venue, accommodation, meals, activities, and official events.
  • Unregistered or unpaid individuals will not be allowed to participate in any conference activities.
  • Delegates are responsible for any additional charges at the hotel or during optional activities.

Hotel Incidentals & Credit Card Authorization

  • Upon hotel check-in, delegates will be required to provide a valid credit card for incidental charges.
  • These may include, but are not limited to:
  • Meals and drinks that exceed the official package
  • Room service, laundry, mini-bar, spa services
  • Personal phone calls, in-room entertainment
  • Any outstanding balances must be settled prior to checkout.
  • Cancellation Policy

    • All cancellations must be submitted in writing to the Secretariat.
    • A 100% cancellation fee applies for cancellations made after August 1, 2025.
    • In exceptional circumstances (medical emergencies), AESATA may consider waiving cancellation fees for cancellations.

    Liability & Disclaimer

    • AESATA will make every reasonable effort to deliver a smooth and valuable event.
    • However, AESATA—including its secretariat, staff, board members, sponsors, and partners—SHALL not be held liable for any loss, damage, injury, or inconvenience arising during the event.
    • Delegates are advised to arrange their own travel, medical, and personal insurance.
    • AESATA is not responsible for any theft or loss of personal items.
    • AESATA will not be liable for any partial or full cancellation of the event due to circumstances beyond its control.

    Code of Conduct

    • Delegates are expected to conduct themselves in a professional, respectful, and inclusive manner.
    • AESATA reserves the right to remove any delegate whose behavior is deemed disruptive, disrespectful, or inappropriate.

    Contact Information

    For questions, cancellations, or payment inquiries, please contact:

    AESATA Secretariat

    Email: info@aesata.org

    Phone: +254 768 761 241